For our normal walking tours the tour price (tickets excluded) are 80% refundable with at least one month's notice, and 50% refundable with at least one week's notice (minus bank service charges if any).

If you have pre-booked tickets with us we cannot refund that part of the cost in case of cancellation.

Limitation of liability: We are not liable for anything other than the costs of the services purchased.

If booking a chauffeured tour or transfer, please read our chauffeured tours cancellation policy.

Washington State compliance: Italy Hotline is licensed in the State of Washington and complies fully with the requirements of RCW 19.138 governing the conduct of sellers of travel.